Unique Qualities
"TIPS, THE SERVERS GUIDE TO BRINGING HOME THE BACON" is the only book ever to be written from the customer's point of view. This makes its information invaluable to servers and managers alike.
"TIPS, THE SERVERS GUIDE TO BRINGING HOME THE BACON" is the only book ever written primarily as a 'self-help', rather than a 'how-to', resource. It teaches the value of thought. It drives home the vitally important service principles that foster greater success for the server, and, for the restaurant. Further, it is the only book to train servers to responsibly function as their own small business, with the necessary tools to make it happen.
"TIPS, THE SERVER'S GUIDE TO BRINGING HOME THE BACON" is the only book for servers to ever include a national survey of restaurant patrons. It provides statistical information unavailable in any other existing how-to or self-help restaurant book - information which will change the focus of servers and restaurants alike. In "Tips. . ." the customer speaks pointedly and generously about what they want and what they hate. To listen to what they have to say, and to act upon that information, is the key to a new level of restaurant performance and success.
Finally, "TIPS, THE SERVER’S GUIDE TO BRINGING HOME THE BACON" was written by someone who resides comfortably on both sides of the fence. Author Tricia Spencer has a successful history from her food service days to draw upon, but more importantly, she has been a very, very frequent customer.
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